Terms of Service

Last updated: October 2026

1. Acceptance of terms

By creating an account and using PerkPing, you agree to these Terms of Service on behalf of your organisation. If you do not agree, do not use the service.

2. The service

PerkPing buys a new retailer voucher of £25 or £50 on each occasion, on the company’s behalf, inside section 323A ITEPA 2003. The voucher must cost no more than £50 including VAT, must not be cash or a cash voucher, must not be provided under a salary sacrifice or any other term of the employment contract, and must not be a reward for particular work. Each gift is a £25 or £50 gift card, plus a £1 processing fee. The £1 includes VAT at 20% (83p and 17p). If the cost exceeded £50 the whole gift would fall outside the exemption. The £300 ceiling counts the vouchers, not the fee, from 6 April to 5 April, applies to every person on the account, and is not reduced for a short accounting period. Twelve £25 vouchers are exactly £300. Value is never added to a voucher already issued, and there is no allowance left open to draw through the year. A collection in the last days of March counts in the tax year the voucher is delivered. Choose each month collects only in a month you approve, and stops at six gifts per person. Where the conditions are met, the benefit is not reported on a P11D and does not attract income tax or National Insurance. We do not provide tax advice. Confirm how the exemption applies to your company with your accountant.

3. Accounts and access

  • You must provide accurate information when creating your account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be authorised to enter into agreements on behalf of your organisation.
  • One account per organisation. You may invite multiple administrators.

4. Billing and payments

By setting up a GoCardless Direct Debit mandate, you authorise PerkPing to collect, per person, a £25 or £50 gift card plus a £1 processing fee. Charges are calculated based on the number of active staff at the time of the billing run. A person is not charged once they have received £300 of gift cards in the tax year (6 April to 5 April).

If you choose “Choose each month”, PerkPing collects only in a month you approve. You pick Skip, £25, or £50 per employee. Each gift is a £25 or £50 gift card, plus a £1 processing fee. The same £300 ceiling applies, and that mode also stops at six gifts per person in the tax year. No reply means nothing is collected that month. PerkPing does not give tax advice.

If a payment fails, PerkPing will notify you by email. Unfulfilled gift card orders as a result of payment failure will not be retried automatically.

You may cancel your subscription at any time. Cancellation takes effect from the next billing cycle. No refunds are issued for the current billing month.

5. Gift card delivery

Digital gift cards are sourced from Reloadly and delivered by email. Once a gift card has been sent to an employee, it cannot be recalled or refunded. PerkPing is not responsible for how employees use their gift cards, or for any issues with the underlying gift card retailer.

6. Acceptable use

You agree not to:

  • Use the platform for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the service
  • Submit false or misleading information about your organisation or employees
  • Reverse engineer, copy, or redistribute any part of the platform

7. Limitation of liability

To the fullest extent permitted by law, PerkPing shall not be liable for any indirect, incidental, or consequential damages arising from use of the service. Our total liability in any calendar month shall not exceed the total fees paid by you in that month.

8. Termination

We may suspend or terminate your account if you breach these terms, fail to pay, or engage in conduct that we reasonably believe is harmful to other users or the platform.

9. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email to account administrators at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance.

Questions? Email hello@perkping.com.